Date of last revision: May 8, 2019

POLICY

All data collected and stored by The Rebel Coach is voluntarily provided. The Rebel Coach does not sell or rent your information to third parties.

As a 21st century solo entrepreneur, I must use third party partners to run my online business. These partners are listed below. I try to limit the client data that these companies track, but I do not always have the option to control their data collection.

If you are concerned about this, I recommend that you inform yourself about online privacy and take control of your privacy with browsers like Mozilla Firefox and privacy extensions that block tracking.

DATA COLLECTED

COOKIES

I use cookies to track activity on the site. This site may collect or store your individual IP address, browser user agent string, or other identifying information when you browse.

CONTACT FORMS

When you submit a contact form, all information contained in that form is shared with me through Squarespace.

EMAIL

I use MailChimp for the Lunar Letter. You will only be added to the email list if you opt in by confirming your subscription, and you can unsubscribe at any time. All of the data you voluntarily provide in your newsletter profile is stored in MailChimp, along with other voluntarily provided information that is relevant to my marketing (such as the date of your last astrology reading, or answers given to a survey). Through MailChimp, I also track aggregate numbers of email opens and links clicked. MailChimp’s privacy policy is available here: https://mailchimp.com/legal/privacy/

BOOKING CONSULTATIONS

I use 10to8 booking software. When you book a consultation, your data is processed securely by 10to8. 10to8 collects, processes, and stores the following data: your name, contact information, payment information, and booking history. The 10to8 privacy policy is available here: https://10to8.com/legal/

PAYMENT INFORMATION

I store details about any payments made to The Rebel Coach in order to comply with my accounting, tax and legal obligations. Payments are processed by Stripe and PayPal.

Stripe

When you use a credit or debit card to book a consultation, your payment is processed by Stripe. Stripe stores your personal information including all payment card details you provide, Email, and IP address. Stripe and The Rebel Coach both store shared customer identifiers for the purpose of tracking payments between each other. Stripe does not provide us with any personal data other than the data you enter on The Rebel Coach and your IP address, however it can flag a particular transaction as suspicious based on other data it may hold about you or others. Your bank or financial provider may contact Stripe about a particular transaction, and Stripe in turn may contact us in relation to that transaction. The Rebel Coach retains only limited information about your payment cards and cannot access your full card information after a transaction has been processed. Stripe's privacy policy is available here: https://stripe.com/us/privacy

PayPal

When you become a supporter or donate, your payment is processed by PayPal. PayPal stores your personal information including all payment card details you provide, Email, and IP address. PayPal and The Rebel Coach both store shared customer identifiers for the purpose of tracking payments between each other. PayPal does not provide us with any personal data other than the data you enter on The Rebel Coach and your IP address, however it can flag a particular transaction as suspicious based on other data it may hold about you or others. Your bank or financial provider may contact PayPal about a particular transaction, and PayPal in turn may contact us in relation to that transaction. The Rebel Coach retains only limited information about your payment cards and cannot access your full card information after a transaction has been processed. PayPal’s privacy policy is available here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. For this reason, I try to limit the amount of embedded content on this site to occasional videos.

Third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. You can prevent this with the privacy tools mentioned at the beginning of this policy.

OTHER THIRD-PARTY PARTNERS

I use a few Zapier integrations to send encrypted data between some of the third party partners listed above for administrative purposes. Zapier's privacy policy is available here: https://zapier.com/privacy/

CLIENT DATA

Information shared with me in astrological consultations or coaching is confidential. If you have requested your birth chart, booked a personal consultation or ordered a written report, your birth information, charts, audio recordings, and/or written reports are stored on an encrypted hard drive. Client questionnaire answers are stored through Typeform. The Typeform privacy policy is available here: https://admin.typeform.com/to/dwk6gt

You can request a copy of your client data and/or ask that it be deleted at any time. Please keep in mind, however, that reviewing the history of our consultations is a key aspect of my preparation for future consultations with you.

HOW LONG I RETAIN YOUR DATA

The third-party partners listed above may retain your data for different lengths of time. Please review their privacy and data policies to determine how long your data will be kept. In the case of client data, data will be retained for the duration of the client-astrologer/coach relationship, or until you request that your data be erased.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

You can request to receive an exported file of your personal data. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes. You can make this request via the contact form.

HOW I PROTECT YOUR DATA

I use several methods to protect your data.

  • I use the personal data you provide in a manner that is consistent with this privacy policy.

  • I do not use Google Analytics, Facebook Pixel, or other data tracking integrations, because I think that allowing a few corporations to have a monopoly on data is bad for all of us.

  • I use SSL encryption on all pages.

  • Contractors must sign a non-disclosure agreement before accessing any client data.

  • Access to personal information is limited to essential persons.

  • All possible security measures are taken to prevent a data breach. In the event of a data breach, customers will be notified.